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Regrettably, there are times throughout the day when we are unable to respond immediately to an enquiry as we are probably out caring for pets!

We will respond to every enquiry within 12 hours, whether it is made by telephone on our booking line or email.  If you have a short-notice booking, email has a typically faster response time as we can check this between clients.

If you have an emergency, or urgent enquiry that relates to a current job, please feel free to use our emergency mobile number (text or call).  This number cannot be used for bookings, however, as we have no access to our scheduling diary while out and about!

Phone numbers

Main office and booking number: 01252 721994
Emergency mobile number: 077 919 76882

Standard Hours

Monday - Friday: 10am - 6pm
Saturday: 11am - 2pm
Sunday: 11am - 2pm

Boarding Hours (collection & drop off)

Monday - Friday: 8am - 8pm
Saturday: 10am - 8pm
Sunday: 10am - 6pm

Where to find us

Location map

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